LOKTORÉ: Health & Appointments

Find a doctor or healthcare professional, book appointments, access your patient record, check medicine availability and manage your health insurance reimbursements: LOKTORÉ brings your healthcare journey together in one app.

LOKTORÉ brings together access to care, appointment booking, teleconsultation, your health record, prevention, medicines, tests and health insurance services in one secure digital space.

FIND A DOCTOR OR HEALTHCARE PROFESSIONAL

Search for healthcare professionals based on your needs, including general practitioners, specialist doctors, nurses, midwives, dentists, physiotherapists and other professionals listed on LOKTORÉ.

You can also find listed healthcare facilities, including clinics, hospitals, health centres, medical practices, pharmacies and laboratories.

BOOK APPOINTMENTS ONLINE

Check healthcare professionals' availability and book appointments directly through LOKTORÉ.

View your upcoming appointments and manage your consultations from the app.

TELECONSULTATION

Consult healthcare professionals offering teleconsultation remotely through LOKTORÉ, without having to travel.

REQUEST HOME CARE

Where this service is offered, request a healthcare professional to provide eligible care at your home.

YOUR SHARED HEALTH RECORD

Bring your health information and documents together in a single shared patient record, including prescriptions, test results, medical reports, medical documents and other information relevant to your healthcare journey.

Keep your available health information together and access it more easily throughout your healthcare journey.

YOUR DIGITAL VACCINATION RECORD

Keep your vaccination history in a digital vaccination record and follow your vaccination journey with the tracking and reminder features available in the app.

FIND MEDICINES IN PHARMACIES

Check medicine availability with participating pharmacies before making the trip.

TESTS, LAB ANALYSES AND PARAMEDICAL SERVICES

Find laboratories and healthcare facilities offering the diagnostic tests, medical analyses and paramedical services you need.

RECEIVE YOUR TEST RESULTS

Where supported by the healthcare facility, receive your test results directly in LOKTORÉ without travelling solely to collect them.

Access your available results and documents from your health space.

HEALTH INSURANCE AND REIMBURSEMENTS

Submit eligible reimbursement requests and supporting documents to your participating insurer, mutual health organisation or health coverage organisation.

Track the progress of your reimbursement requests directly from the app.

YOUR CONNECTED HEALTHCARE JOURNEY

From finding a doctor or healthcare professional and booking an appointment to teleconsultation and home care, from patient records and vaccination to medicines, tests, results and reimbursements, LOKTORÉ supports you throughout your healthcare journey.

BUILT FOR HEALTHCARE JOURNEYS IN AFRICA

LOKTORÉ is designed to support access to care and interactions between patients, healthcare professionals, pharmacies, laboratories and health coverage organisations in African healthcare settings.

YOUR HEALTH INFORMATION

LOKTORÉ uses security measures designed to protect your health information and limit access to authorised people and organisations, in accordance with the applicable features and permissions.

Download LOKTORÉ for easier access to care, your health information and your health insurance processes.

Availability of features and services may vary by country, healthcare professional, healthcare facility, pharmacy, laboratory, insurer and participating organisation. Some features may not be offered in your region or by all partners.

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