Lodestar Go

Lodestar Go is a business tool for travel agents at agencies that subscribe to the Lodestar platform. It is not a consumer travel app - accounts cannot be created in the app, and access is restricted to agents at authorised subscribing agencies.

Designed for use on the move, Lodestar Go gives agents fast access to the operational information they rely on every day, from any mobile.

WHAT YOU CAN DO

• View and manage customer itineraries
• Check property availability across your agency's portfolio
• Track customer enquiries and update their status
• Capture and review guest feedback, including images of completed feedback forms
• Ask questions in plain English using the built-in AI assistant — for example, "How many open enquiries do I have this week?" or "Show me feedback from last month's Italy bookings"

AI ASSISTANT

The AI assistant is scoped to your agency's data only. It cannot access information from other agencies or the public internet. Queries are processed by a third-party AI provider under a no-training agreement, and responses respect your role and permissions within the agency.

HOW ACCESS WORKS

Lodestar Go is provided to agents at agencies that have subscribed to the Lodestar platform. Sign-in is via your agency's Google or Microsoft account, or via an email address and password issued by your agency administrator. The app is not available for general public sign-up.

If your agency uses Lodestar and you need an account, contact your agency administrator.

ABOUT LODESTAR

Lodestar is a UK-based travel technology company building modern operational tools for independent and group travel agencies. Lodestar Go is the mobile companion to the main Lodestar web platform, designed so that agents can stay productive when they are not at their desks.

For app support, please contact [email protected].