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About mySanitas

Florida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust.

Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more.

Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals.

App features:

Get Care Now
• Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams

• Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center

• Chat with patient support


Appointments
• Book televisit or in-person appointments, manage upcoming appointments or review previous appointments

MyHealth
• Access your personal health records and get details about your visits, medications, labs,
tests, screenings, shots and more
• Maintain personal details and emergency contacts

Care Programs
• Get real-time support from Sanitas nurses and health coaches

• Engage in personalized care programs to manage your conditions and health goals

• Get alerts and notifications from the Sanitas
care teams

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Frequently Asked Questions(FAQ)

What is mySanitas?

mySanitas is a healthcare service that provides on-demand healthcare by phone, video, text, or in person for patients in Florida. It is available in English and Spanish.

How can mySanitas save time and money?

mySanitas offers a free app that allows you to connect with doctors and care teams, manage and book televisit or in-person appointments, access personal health records, and get details about visits, medications, labs, tests, imaging, shots, and more. This helps save time and money by providing convenient and efficient healthcare services.

What features does the mySanitas app have?

The mySanitas app allows you to check your symptoms and triage care with clinical decision tools, instantly connect with a Sanitas doctor or care team via chat, televisit, or call a center, book appointments (televisit or in-person), manage upcoming and previous appointments, access personal health records, maintain personal details and emergency contacts, and engage in personalized care programs to manage your conditions and health goals. Additionally, you can get real-time support from Sanitas nurses and health coaches, and receive alerts and notifications from the Sanitas care teams.

How can I access my personal health records?

With the mySanitas app, you can access your personal health records and get details about your visits, medications, labs, tests, screenings, shots, and more. It provides a convenient way to keep track of your health information.

Can I communicate with healthcare professionals through the mySanitas app?

Yes, you can instantly connect with a Sanitas doctor or care team via chat, televisit, or call a center using the mySanitas app. This allows you to communicate with healthcare professionals and seek medical advice or assistance whenever you need it.

Are there personalized care programs available on mySanitas?

Yes, mySanitas offers personalized care programs to manage your conditions and health goals. You can engage in these programs to receive real-time support from Sanitas nurses and health coaches, helping you take control of your health.

Can I get support from Sanitas nurses and health coaches?

Yes, you can get real-time support from Sanitas nurses and health coaches through the mySanitas app. They can provide guidance, advice, and assistance in managing your health conditions and achieving your health goals.

Is mySanitas available 24/7?

Yes, mySanitas provides 24/7 medical team support. You can access healthcare services and support anytime, whether it's day or night.