KaapiOne

About KaapiOne

Your Complete Coffee Equipment Command Center
Kaapi Machines brings professional coffee equipment management to your fingertips. Whether you run a café, restaurant, hotel, or office, get instant visibility and control over your commercial coffee machines with our all-in-one customer app.
Effortless Machine Management

View all your installed Kaapi machines across locations
Check warranty status and coverage details instantly
Track preventive maintenance schedules
Access complete service history for each machine
Monitor machine health and uptime

Fast, Hassle-Free Service

Log service requests in seconds with photos and detailed descriptions
Select the exact machine and issue category
Track your complaint status in real-time from creation to resolution
Get live updates when technicians are assigned and on their way
View complete ticket timeline with transparent status updates
Reopen tickets if issues persist

Order Tracking at Your Fingertips

Browse all past and current orders with full details
See order status, delivery dates, and invoice information
View line items, machine counts, and pricing
Filter by date range, status, or location

Smart Notifications

Instant alerts when your service request is acknowledged
Updates when technicians are assigned or visit scheduled
Reminders for upcoming preventive maintenance
Resolution confirmations and closure notifications

Secure & Simple Access

Quick OTP-based login—no passwords to remember
Your mobile number is your key
Multi-site support for businesses with multiple locations
Secure access to your data only

Built for India's Coffee Professionals
Kaapi Machines is India's premier end-to-end coffee solutions partner, serving thousands of cafés, hotels, restaurants, and offices nationwide. We distribute world-class equipment from 25+ leading international brands and provide comprehensive support including installation, training, and ongoing service.
Why Choose Our App?
✓ 24/7 access to service and support
✓ Reduced downtime with faster ticket resolution
✓ Complete transparency on warranties and maintenance
✓ Historical data for better planning
✓ Direct connection to certified Kaapi technicians
Perfect For:

Café owners and baristas
Restaurant & hotel managers
Office administrators
QSR chains
Anyone managing Kaapi commercial coffee equipment

What You Can Do:

Raise complaints and service requests instantly
Track all open and closed tickets
View complete order history
Monitor warranty status per machine
Schedule and track preventive maintenance
Add photos/videos to service requests
Communicate directly with support team
Manage multiple sites from one account

Get started today and experience professional coffee equipment management designed specifically for India's hospitality and corporate sectors. Download now and take control of your coffee service operations.