ISPmix Customer

ISPmix Customer is the official broadband subscriber self-care mobile application for Internet Service Providers powered by the ISPmix Cloud Platform.

KEY SUBSCRIBER FEATURES:
• Real-Time PPPoE Connection & Bandwidth Status: Monitor active fiber connection state, download/upload speeds (Mbps), assigned IP & MAC binding, router POP, and billing expiry date.
• Self-Service Bandwidth Package Upgrade: Preview prorated billing adjustments in real time and upgrade or switch broadband plans in one tap.
• Instant Online bKash Checkout & Digital Receipts: Pay monthly broadband bills securely via live bKash Tokenized Checkout or submit manual bKash, Nagad, Rocket, or Bank Transfer TRX IDs with instant downloadable BTRC-compliant official money receipts.
• 24/7 Support Tickets & Live Engineer Replies: Open fiber support tickets (LOS red light, slow speed, router setup), chat directly with your assigned field technician, and confirm issue resolution.
• Auto ISP Sync & Bilingual Experience (English & বাংলা): Sign in with Google, Apple, or Subscriber Code to automatically sync with your ISP tenant, manage your KYC profile, and browse self-service troubleshooting guides.

Website: https://ispmix.com
Privacy Policy: https://ispmix.com/privacy
Account Deletion: https://ispmix.com/delete-account