FixTicket: Repair Shop Tickets

Run your repair shop from your phone — fully offline.

FixTicket is a job-ticket tracker built for device-repair shops: phones, laptops, tablets, consoles and more. Check a device in, track it through repair, hand it back with a signed receipt — no spreadsheets, no monthly SaaS bill, no internet required.

Check-in that covers you
• Log device type, brand, model, serial/IMEI, accessories and the reported issue
• 5-point condition checklist + check-in photos (camera or gallery)
• Capture the customer's signature at drop-off
• Record the unlock passcode privately — masked on screen, never on the receipt

Track every repair
• Clear status pipeline: Received → Diagnosing → Awaiting approval → In repair → Awaiting parts → Ready → Picked up
• Date-grouped status timeline for each ticket
• One-tap "Notify customer" message with the current status
• Filter and search by device, ticket number, serial or customer

Get paid, keep the margin
• Add parts and a labour charge; FixTicket totals parts + labour + tax − discount
• Track advance, balance due and profit per ticket
• Professional invoice/receipt PDF with your logo, warranty line and both signatures
• Pickup flow: confirm the balance due, capture the pickup signature, close the ticket

Know your shop
• Reports: revenue, parts cost, profit, tickets in shop, picked up, average turnaround
• One-tap CSV export of all tickets
• Free repair-quote calculator to price jobs on the spot

Free & Premium Free: up to 10 active (in-shop) tickets, plus a rewarded-ad bypass for more. Premium (one-time lifetime, or monthly/yearly): unlimited tickets, no ads, branded receipts, unlimited customers, and one-tap CSV export.

Private by design Your shop's records stay on your device. No account, no cloud sync. Works with no signal. Available in 12 languages.