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About SMART Service Desk

SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.

Currently The App supports the full lifecycle of

- Incident Management

- Request Fulfillment Management

- Problem Management

- Change Management

- Release Management

- Configuration Management Database (CMDB)

In Addition, the App also provides Knowledge Management Module and User Surveys.

SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.

Please contact us at smartservicedesk.com for demo and Free Trial account.

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author
It is a very comprehensive product with full features. Robust functionality for a mobile app
Zakeer Shaik
author
Very nice user friendly app love it :-)
Mohsin Ahmed
author
Good Job. It helps our technicians solve tickets on field. Managers can make approval while traveling.
Diana Adams
author
Helpful !
Adil Mohammed