SMART Service Desk
SMART Service Desk Productivity
SMART Service Desk, Service Desk, Help Desk, Service Automation,ITSM,Service Now
- Downloads
- 1.8K+
- on Google Play
- Price
- Free
- No in-app purchases
- Updated
- Aug 24
- 2026 · v2.0.26
Screenshots
About SMART Service Desk
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.
Currently The App supports the full lifecycle of
- Incident Management
- Request Fulfillment Management
- Problem Management
- Change Management
- Release Management
- Configuration Management Database (CMDB)
In Addition, the App also provides Knowledge Management Module and User Surveys.
SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
Please contact us at smartservicedesk.com for demo and Free Trial account.
Currently The App supports the full lifecycle of
- Incident Management
- Request Fulfillment Management
- Problem Management
- Change Management
- Release Management
- Configuration Management Database (CMDB)
In Addition, the App also provides Knowledge Management Module and User Surveys.
SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
Please contact us at smartservicedesk.com for demo and Free Trial account.
What’s new
Version 2.0.26 · Updated August 24, 2026
Few default values are updated.
User reviews
It is a very comprehensive product with full features. Robust functionality for a mobile app
Very nice user friendly app love it :-)
Good Job. It helps our technicians solve tickets on field. Managers can make approval while traveling.
Helpful !
Alternatives to SMART Service Desk
Looking for apps like SMART Service Desk? Here are 3 similar Android apps on Google Play. The highest rated is SMART Jamaat (4.7/5), and all 3 are free to download.
| App | Rating | Price | Installs | Last updated | Compare |
|---|---|---|---|---|---|
| SMART Service Desk | – | Free | 1,000+ | Aug 24, 2026 | |
| SMART Nikah | – | Free | 500+ | Aug 13, 2026 | Compare |
| SMART Jamaat | 4.7 / 5 | Free | 5,000+ | Aug 20, 2026 | Compare |
| SMART VOE | – | Free | 100+ | – | Compare |
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