Support-O: Check-In & Med List

You use Support-O — but really, you use it for them.

Somebody who loves you has already thought about this. They have wondered how long it would be before anyone noticed if something happened, and they have decided not to say so, because saying it out loud sounds like fussing.

That is what one button answers.

WHO IT IS FOR

Anyone who lives alone: an older parent, someone widowed, someone going through cancer treatment, recovering from surgery or a fall, or living with a long illness — and the family who live too far away to look in every morning.

HOW IT WORKS

Each morning, at a time you choose, your phone says good morning by name. You tap one large button. That is the whole job.

If you do not answer within the time you set, the people you chose receive a text message so they can check on you. Nothing else is required of you, ever.

WHY IT IS DIFFERENT

Your phone keeps its own alarms for two weeks at a time, so it goes on saying good morning even if you do not open the app.

The check also happens on our server, not only on your phone. That matters: a phone that is switched off, flat or lost cannot raise the alarm about itself. So silence still results in your people being told.

THE PEOPLE YOU CHOOSE

You can add up to three people. Each one receives a single text saying who added them and how to stop, before they can ever receive an alert. Anyone can reply STOP at any time — and if they do, Support-O tells you, so you are never left believing somebody is watching out for you when they are not.

Support-O sends no marketing. Ever.

ALSO INSIDE, IF YOU WANT IT

• A medication list, with your own photographs of each pill — so you can check what is in your hand against what you were given
• An exercise and physical therapy list, in your doctor's or physical therapist's own words

Handy when the list gets long — during cancer treatment, after a hospital stay, or with several doctors.

None of it is required. Use as much or as little as you like.

Support-O does not remind you about any of it. It is a place to keep what you were told, so you can check it yourself.

BUILT FOR SENIORS AND BABY BOOMERS

Large type. Large buttons. No menus to learn. No accounts, no passwords, no advertising. The same screen every morning.

Available in English, German, Spanish, French, Italian, Dutch, Portuguese, Polish and Greek.

YOUR MEDICATIONS STAY ON YOUR PHONE

Your medication list, your pill photographs and your exercise list never leave the handset. Our server holds only what it needs to text somebody if you do not answer: your first name, your time zone, the time you chose, the contacts you entered, and, if you subscribe, the store's record of your subscription.

THE SUBSCRIPTION

Support-O costs $1.99 a month (in Canada, the price shown in the store). It renews every month until you cancel, and you can cancel at any time in your phone's subscription settings. There is no free trial. If you set Support-O up while it was free, it stays free for you.

If a subscription ends, the people you chose get one text on each of the next two mornings to say their alerts are stopping. We tell you that before you subscribe, because those texts mean they will know.

WHAT SUPPORT-O IS NOT

Support-O is not a medical device, a medication service, a monitoring service or an emergency service. It is not a substitute for care, for medical advice, or for calling the emergency services. We cannot promise that any alert will be sent or that it will arrive — phones get switched off, batteries die and services fail. Do not build a safety plan that depends on it.

The medication list is not for anyone who cannot manage their own medication — after a brain injury, or with dementia or another condition affecting memory or judgement. It repeats what was typed in. It checks nothing.

Made by I Called Twice LLC, Aurora, Oregon. Patent pending.

Made by I Called Twice LLC, a family-run business in Aurora, Oregon. Also from us: Cool Cue.