HM Connect

HM Connect is a comprehensive service management app designed for Hidromas dealers, managers, technicians, and customers. The app streamlines the process of raising service requests for equipment and parts, tracking technician assignments, and managing service-related tasks from start to finish.

Key Features:

Service Call Management:
Dealers and customers can raise service calls for equipment or parts, which are automatically assigned to available technicians.

Technician Workflow:
Technicians receive assigned tasks, attend the service call, resolve issues, and update job status directly within the app.

Expense Claims & Invoicing:
Technicians can submit expense claims and generate service invoices seamlessly after completing the job.

Real-time Updates:
Managers and stakeholders can track service progress, technician location, and job status in real time.
HM Connect brings transparency, efficiency, and accountability to field service operations, all from your mobile device.