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About GSC on the Go

Hey Green Shield Canada plan members! GSC on the Go lets you access your benefits plan information wherever you are, whenever you want… unplugged but always connected.

GSC on the Go features*:
• Submit a claim directly from your smartphone or tablet (they’ll be processed instantly).
• Find a health care provider near you
• Access Drugs on the Go – see whether your drug is covered, how much will be covered, and email or download any required authorization forms directly to your physician while you are still in the office
• Show your all-in-one benefit and travel ID card without logging in to the app.
• View your benefit coverage with My Benefits – see how much will be paid and any limits or conditions under your plan
• Check My Alerts for notification of any outstanding claim audits
• Easy access to Change4Life, GSC’s interactive health management portal that supports and encourages you to get and stay healthy.
• Search My Claims History – you asked and we listened! This feature will give you access to the real time status of recently submitted claims as well as details of previously administered claims.
• My Balances – a quick and easy way to check the balance details of your health care and personal spending accounts.

And that’s not all. Over time, we’ll equip GSC on the Go with even more features that allow you to stay even more connected with your benefits plan.

For more information visit greenshield.ca/sites/corporate/en/what-you-need/online-services/Pages/gsc-on-the-go.aspx

*Please note that some features may not be available for your benefits plan. Data charges from your mobile service provider may apply when you use this app.

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Frequently Asked Questions(FAQ)

What is GSC on the Go?

GSC on the Go is a mobile app that allows Green Shield Canada plan members to access their benefits plan information and perform various tasks on their smartphones or tablets.

What features does GSC on the Go have?

GSC on the Go allows users to submit claims, find health care providers, access drug coverage information, view benefit coverage details, check alerts and claim audits, use the Change4Life health management portal, search claims history, and check balances of health care and personal spending accounts.

Can I submit claims directly from the app?

Yes, you can submit claims directly from the GSC on the Go app, and they will be processed instantly.

Can I find health care providers near me using the app?

Yes, GSC on the Go provides a feature to help you find health care providers near your location.

Can I access drug coverage information using the app?

Yes, you can use the Drugs on the Go feature in the app to check if your drug is covered, how much will be covered, and even email or download required authorization forms directly to your physician.

Can I view my benefit coverage details using the app?

Yes, the My Benefits feature in GSC on the Go allows you to view your benefit coverage, including how much will be paid and any limits or conditions under your plan.

Will I receive alerts for any outstanding claim audits?

Yes, GSC on the Go provides My Alerts feature to notify you of any outstanding claim audits.

Does the app include access to a health management portal?

Yes, the app provides easy access to Change4Life, GSC's interactive health management portal that supports and encourages users to get and stay healthy.

Can I check the real-time status of my submitted claims through the app?

Yes, the Search My Claims History feature in GSC on the Go allows you to access the real-time status of recently submitted claims and details of previously administered claims.

Can I check the balance details of my health care and personal spending accounts using the app?

Yes, the app provides the My Balances feature which allows you to quickly and easily check the balance details of your health care and personal spending accounts.

Will there be more features added to GSC on the Go in the future?

Yes, over time, more features will be added to the app to further enhance the benefits plan experience and allow users to stay more connected with their benefits plan.
author
Good work
Fun with Yashvi
author
What a simple to use, beautiful interface. I love it. I feel very secure. edit: why did it delete itself from my phone?????? I've done reinstalled it and it's been there but it was very odd to just find it m...
Carolyn S.
author
Great app and easy to get my info when I need it on hand! 👍
D. J.
author
GSC on the Go has worked well for me up until a month or so ago when more often than not I would receive the following error message "Oops. You don't have access to Change4Life". So now I have to use my lapt...
Peter Webster
author
The latest update is a big improvement. Well done. The addition of a biometric login is what I've been waiting for.
Shane Martin