Google Support Services
Tools
Share your Android device screen for personalized Google customer support
- Rating
- 3.6
- 15.8K ratings
- Downloads
- 1+
- on Google Play
- Price
- Free
- No in-app purchases
- Updated
- Dec 8
- 2021 · v3.14.3
Screenshots
About Google Support Services
The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.
This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.
This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.
What’s new
Version 3.14.3 · Updated December 8, 2021
- Share your screen with Google customer support on most devices with Android 5.0 and higher versions. - Bug fixes.
User reviews
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Frequently asked questions
What is the Google Support Services (GSS) app?
The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for personalized support.
How does the GSS app work?
With the GSS app, a Google customer support agent can invite you to share your screen, and guide you with on-screen annotations to resolve your issue. The agent will not be able to control your device but can see your screen to help explain instructions.
Can I stop or pause sharing my screen during a support session?
Yes, you can completely stop or pause sharing your screen at any time during the support session.
Which devices are compatible with the GSS app?
The GSS app comes pre-installed on Pixel devices and Nexus devices with Android 7.1.1 or higher. It can also be installed on most devices with Android 5.0 or higher.
Can I use the GSS app without an invitation from a Google customer support agent?
No, the GSS app cannot be started by itself. It is used only when a Google customer support agent sends an invite to the user to share their screen.
Alternatives to Google Support Services
Looking for apps like Google Support Services? Here are 6 similar Android apps on Google Play. The highest rated is Autosync for Google Drive (4.7/5), and all 6 are free to download.
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Device Care 4.1
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Autosync for Google Drive 4.7
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Info Play Service - Update 4.5
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Developer Assistant 4.3
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Chrome Canary (Unstable) 4.4
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Clever Ads Manager - Analytics 4.2
| App | Rating | Price | Installs | Last updated | Compare |
|---|---|---|---|---|---|
| Google Support Services | 3.6 / 5 | Free | 1+ | Dec 8, 2021 | |
| Device Care | 4.1 / 5 | Free | 5,000,000,000+ | Sep 3, 2026 | Compare |
| Autosync for Google Drive | 4.7 / 5 | Free | 1,000,000+ | Oct 14, 2026 | Compare |
| Info Play Service - Update | 4.5 / 5 | Free | 5,000+ | Jan 21, 2020 | Compare |
| Developer Assistant | 4.3 / 5 | Free | 100,000+ | Nov 18, 2025 | Compare |
| Chrome Canary (Unstable) | 4.4 / 5 | Free | 5,000,000+ | Sep 30, 2026 | Compare |
| Clever Ads Manager - Analytics | 4.2 / 5 | Free | 10,000+ | Jul 16, 2020 | Compare |
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