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About Genetec Mobile

Stay connected with your Genetec™ Security Center system from anywhere. Genetec Mobile provides one-tap access to your cameras, doors, and automatic license plate recognition (ALPR) units and boosts collaboration between field and desk operators.

Bring your entire system with you


With Genetec Mobile, you no longer need to alternate between siloed apps. Use a single app to:

  • View live video streams, door status and ALPR events

  • Control PTZ cameras, review recorded footage, add bookmarks

  • Lock and unlock doors from your smartphone or tablet

  • Review past license plate reads and hits



See nearby devices


Find what you are looking for faster with Genetec Mobile.

  • See what’s around you with the intuitive map-based interface

  • Tap on a device to view live information and events

  • Access advanced controls with a swipe



Stay connected to your team


Turn your smartphone into a versatile security tool:

  • Share your location with other Genetec Mobile and Security Desk users

  • Coordinate with built-in messaging

  • Broadcast live video from your smartphone camera and record it in your Security Center Omnicast™ system

  • Quickly alert your team to changing situations with threat level management



Requirements


Genetec Mobile requires Security Center version 5.8 or greater. For earlier versions of Security Center, please use the Security Center Mobile app.

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Frequently Asked Questions(FAQ)

What can Genetec Mobile do?

Genetec Mobile allows you to stay connected with your Genetec Security Center system, providing access to cameras, doors, and automatic license plate recognition units. It also enhances collaboration between field and desk operators.

What features does Genetec Mobile offer?

Genetec Mobile offers the ability to view live video streams, door status, and ALPR events. You can control PTZ cameras, review recorded footage, add bookmarks, and lock/unlock doors from your smartphone or tablet. It also allows you to review past license plate reads and hits.

Can I find nearby devices using Genetec Mobile?

Yes, Genetec Mobile has an intuitive map-based interface that allows you to see nearby devices. Simply tap on a device to view live information and events. You can also access advanced controls with a swipe.

How can Genetec Mobile help me stay connected to my team?

Genetec Mobile turns your smartphone into a versatile security tool. You can share your location with other Genetec Mobile and Security Desk users, coordinate with built-in messaging, and even broadcast live video from your smartphone camera to your Security Center Omnicast system. It also allows you to quickly alert your team to changing situations with threat level management.

What are the requirements for using Genetec Mobile?

Genetec Mobile requires Security Center version 5.8 or greater. If you have an earlier version of Security Center, you will need to use the Security Center Mobile app.