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About Generali GenBRAVO

GenBRAVO is a free mobile app designed for the members of Employee Benefits Programme of Generali Hong Kong to provide one-stop digitalised insurance solutions and services.

Key features include*:
• Free teleconsultation service
• Hospital and network doctor search with GPS function
• Download of virtual medical card
• E-claims submission
• Notification of action required for claim’s follow-up
• Download of claims records and claims status tracking
• Review of claims usage
• Pre-authorisation of hospital stay
• Surgery classification enquiry
• Personalised benefit schedule
• Download of claim forms and other useful documents
• Emergency hotline with one-click
• Set up spouse’s account to manage claims and other matters
• Support biometric login
• and much more!

*Subjected to benefits and policy terms
* Services may vary based on benefits and policy terms
With GenBRAVO, you can seamlessly manage your account and claims at your fingertips. Download the app now to explore more.

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Frequently Asked Questions(FAQ)

What is GenBRAVO?

GenBRAVO is a free mobile app designed for the members of Employee Benefits Programme of Generali Hong Kong to provide one-stop digitalised insurance solutions and services.

What are the key features of GenBRAVO?

The key features of GenBRAVO include free teleconsultation service, hospital and network doctor search with GPS function, download of virtual medical card, e-claims submission, notification of action required for claim’s follow-up, download of claims records and claims status tracking, review of claims usage, pre-authorisation of hospital stay, surgery classification enquiry, personalised benefit schedule, download of claim forms and other useful documents, emergency hotline with one-click, set up spouse’s account to manage claims and other matters, support biometric login, and much more.

What services may vary based on benefits and policy terms?

Services may vary based on benefits and policy terms.