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About Tulcea Parking

Tulcea Parking is a free app provided by Tulcea City Hall, in collaboration with Fida Solutions SRL. Whether you are on a date, in a meeting, at the theater or visiting Aegyssus Fortress, you can easily pay to park in the public areas of Tulcea City.
* Do not use the app or phone while driving.

Multiple Cars
Do you own several cars and like to drive them all or do you own a company and your employees change them periodically? Add all license plates in the app and select the one you are parking at that time.

Location
You can manually select the area where you want to park. Depending on the selected location, the app displays the rate for that area.

Payment by Card
Once you’ve selected all the necessary information to create a parking ticket, the app will show you the rate according to your choices. All you have to do is press "Pay".
When paying by card, you will receive a payment confirmation email with an electronic invoice attached. This invoice is also accessible at any time in the app history.

*The app does not save any payment information. All data related to your cards are safely processed by BT servers.

Payment by SMS
If you chose SMS payment and selected all the necessary information to create a parking ticket, the app will send a preformatted SMS to pay for your parking.
* Attention, the payment by SMS can generate additional costs by the mobile operator.
* Parking is paid and valid only after receiving the confirmation message from the parking service.

Ticket Extension
Did you pay to park for an hour, but you're still in a meeting and the ticket is almost expired? Extend the parking ticket as long as you need, directly from the app. All you have to do is select the duration and payment method (Card or SMS), and then press "Pay".

Alerts / Notifications
The app issues notifications when a ticket is paid, 5 minutes before the ticket expires and when the parking ticket expired.

Payment History
You have access to your payment history at any time, for both Card and SMS payment types, with filtering possibilities. You can view and download the invoice for each ticket paid with a credit card.

How do I pay for parking?
- Add or select the desired license plate
- Choose the location where you want to park
- Choose a period
- Select a payment type
- Click “Pay”!

GDPR Rules
The app complies with the GDPR rules. For more information, please see our Terms and Conditions available while creating a new account or accessible from the main menu at any time you are logged in.
* To be able to use the app to its maximum capacity, it is advisable to have an internet connection and the phone's location active.

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Frequently Asked Questions(FAQ)

What is Tulcea Parking?

Tulcea Parking is a free app provided by Tulcea City Hall, in collaboration with Fida Solutions SRL, that allows you to easily pay for parking in the public areas of Tulcea City.

Can I use Tulcea Parking while driving?

No, it is advised not to use the app or phone while driving.

Can I add multiple cars to the app?

Yes, you can add all license plates of your cars to the app and select the one you are parking at that time.

How do I select the parking location?

You can manually select the area where you want to park in the app, and the rate for that area will be displayed.

Can I pay for parking using a card?

Yes, once you have selected all the necessary information to create a parking ticket, you can pay by card and receive a payment confirmation email with an electronic invoice attached.

Is my payment information saved in the app?

No, the app does not save any payment information. All data related to your cards are safely processed by BT servers.

Can I pay for parking using SMS?

Yes, if you choose SMS payment and provide all the necessary information, the app will send a preformatted SMS to pay for your parking. Please note that SMS payment may generate additional costs by the mobile operator.

How can I extend my parking ticket?

You can extend your parking ticket directly from the app. Just select the duration and payment method (Card or SMS), and press "Pay".

Will I receive alerts about my parking ticket?

Yes, the app will issue notifications when a ticket is paid, 5 minutes before the ticket expires, and when the parking ticket has expired.

Can I view my payment history?

Yes, you have access to your payment history at any time in the app, for both Card and SMS payment types. You can also view and download the invoice for each ticket paid with a credit card.

How do I pay for parking using Tulcea Parking?

To pay for parking, you need to add or select the desired license plate, choose the parking location, select a period, select a payment type, and then click "Pay".

Does Tulcea Parking comply with GDPR rules?

Yes, the app complies with GDPR rules. For more information, please refer to the Terms and Conditions available while creating a new account or accessible from the main menu when logged in.

What do I need to use the app to its maximum capacity?

To use the app to its maximum capacity, it is advisable to have an internet connection and the phone's location active.