Fee Claim Assistant

Fee Claim Assistant helps you review bank statement fees and prepare complaint-ready documents faster.

Designed for people assist them challenge unfair fees, the app lets you import statement PDFs, identify potential fee rows, review and edit results, and generate copy-ready outputs for your bank complaint and AFCA submission workflow.

What you can do

Import one or more statement PDFs from your device
Scan statements for potential fee rows
Review, edit, include, or exclude detected items
Calculate fee totals and interest totals
Generate bank complaint letter text
Generate AFCA-ready submission text
Generate fee table output you can copy and use
Key features

Mobile-friendly workflow designed for quick review and copy actions
Two-bank tab flow for handling more than one bank context
Local, user-controlled workflow for document preparation
Clear in-app disclaimer and practical step-by-step flow
Who it is for

Customers preparing fee dispute documentation
Users who want a structured starting point before lodging complaints
Important disclaimer
Fee Claim Assistant is an informational document assistant only.
It does not provide financial advice, legal advice, or credit advice.
Users should obtain independent professional advice where needed.

Data and privacy

The app is intended to process your selected files and inputs for on-device document generation workflow
You control what you copy, export, and submit
Refer to the published Privacy Policy URL in this listing for full details

**** BENDIGO (others may try too) MAY CLAIM FEES WERE CHARGED BY RETAILERS - JUST TELL THEM "ANY RETAILER DEBITS LIST DETAILS, BENDIGO FEES LIST JUST THE FEE TYPE ON ALL STATEMENTS, PLEASE PROCESS THE REFUND TO AVOID FURTHER ESCALATION" ***