FastMetro Delivery

FastMetro Delivery brings delivery management into one app for clients and their staff, delivery and pickup drivers, and call-center employees. Each account sees the functions available to its role and permissions.

For clients and their staff:
• Follow order statuses from a clear home dashboard.
• Add shipments using sticker entry or entry and printing, with receipt-code scanning.
• Extract order details from a written message and receive suggestions from previous recipient information after entering a complete phone number.
• View statements, order details, messages and notifications.
• Explore account statistics, wallet information and available comparisons.
• Manage client staff and the pages they are allowed to access.

For drivers and call-center users:
• Follow assigned orders and update their status with the information required for each status.
• Prepare a WhatsApp message requesting the recipient's location; the user reviews and sends the message in WhatsApp.
• Share a driver's location during an explicitly accepted work session, with order tracking restricted to authorized users and their assigned scope.

Available in Arabic, English, Sorani Kurdish and Badini/Kurmanji using Arabic and Latin scripts, with appropriate text direction. Features depend on the account's role and granted permissions.

Requires an account provisioned by FastMetro or the client's administrator and a connection to the service. There is no public self-registration. Camera, photo, notification, location and voice-input permissions are requested for the relevant functions.

For authorized couriers only: after consent and a manually started work session, location sharing continues in the background while the app is minimized or the screen is off, with a persistent notification and an in-app Stop control. It never starts at sign-in. Client and call-center accounts do not collect device location.