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  • Komşu Yardım screenshot 1
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  • Komşu Yardım screenshot 5

About Komşu Yardım

Neighborhood Help is a mobile platform that allows you to help your neighbors with daily needs.

ABOUT THE APP

Getting support from or helping neighbors with the small needs we encounter in our daily lives is now very easy. When you run out of supplies at home, need a minor repair, or need support for your child, Neighborhood Help is there for you.

KEY FEATURES

Neighborhood-Based System
The app only displays users who live in your neighborhood. This allows for safe, secure support in a familiar environment.

Creating a Request
You can share the help you need by selecting a category and adding a description. Your neighbors can view your request and support you.

Secure Messaging
You can communicate with neighbors you want to help through the in-app messaging system.

Evaluation System
You can share feedback after each interaction and contribute to the creation of a trustworthy community.

USE AREAS

Daily Needs
You can meet your immediate needs for kitchen items such as salt, sugar, and eggs.

Shopping Support
You can ask a neighbor who goes to the grocery store to do the shopping for you, or you can help others.

Technical Assistance
You can get support from neighbors who have technical knowledge of computers, phones, or household appliances.

Child Care
You can collaborate with your neighbors on school bus coordination or short-term childcare.

Household Chores
You can help with things like watering flowers, minor repairs, or moving items during vacation.

SECURITY PRECAUTIONS

Phone Verification
All users register in the system by verifying their phone number.

User Evaluations
Each user is evaluated based on the assistance they receive and provide.

Complaint Mechanism
You can report and block users who exhibit inappropriate behavior.

Neighborhood Verification
Users view requests in their neighborhood by entering their address information into the system.

HOW TO USE

1. Registration
Register the app with your phone number and add your basic profile information.

2. Address Information
Register your neighborhood and address in the system.

3. Creating or Responding to a Request
Create a request if you need it. If you'd like to help, respond to existing requests.

4. Communication
Contact the requester or the person providing assistance via in-app messaging.

5. Collaborate
Carry out the assistance as specified.

6. Evaluate
Share your experience by evaluating each other.

WHO CAN USE

The app is suitable for anyone living in urban areas who wants to improve their neighborhood relationships:

- Working individuals to save time
- Families for childcare and daily support
- Elderly individuals for shopping and household chores
- Students for studying and sharing resources
- Newcomers to get to know their neighborhood

COMMUNITY RULES

Respectful Communication
All users must use respectful language.

Reliability
Keep your promises and provide assistance in a timely manner.

Privacy
Protect and do not share other users' personal information.

Appropriate Content
Do not share inappropriate, offensive, or misleading content.

DATA SECURITY AND PRIVACY

Your personal data is processed and protected under Law No. 6698 on the Protection of Personal Data (KVKK). Your data will not be shared with third parties. For detailed information, please review our privacy policy.

SUPPORT AND CONTACT

For questions, suggestions, or problem reports regarding application use:
Email: [email protected]

You can also contact us via the website and review our frequently asked questions.

APP REQUIREMENTS

- Android 8.0 or later operating system
- Internet connection (Wi-Fi or mobile data)
- Location permission (for neighborhood determination)
- Camera/Gallery permission (for photo sharing, optional)

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