About Contigo Mobile
Contigo is an Emergency application, an Argentine company that seeks to improve people's lives.
It allows you to request assistance remotely from the Contigo call center, in the event of a need for urgent medical assistance or simply in response to a request for help with everyday life issues.
THIS PRODUCT IS IDEAL FOR:
Older adults.
People with disabilities
People with reduced mobility.
THIS APP PROVIDES VALUE WHEN:
The user is alone or in situations of distress or need for help.
Whoever uses it finds himself in an urgent or medical emergency situation.
When the beneficiary seeks to maintain their autonomy and independence, feeling safe and protected at all times
HOW DOES IT WORK:
The main screen offers two buttons that allow you to generate urgent alerts or assistance requests that will be responded to by a qualified operator from our service center. When generating the alert, the device will also send its geo-location data (via triangulation of cellular antennas and GPS if activated on the mobile).
With this data, the operator:
- A Verification Call will be made to the mobile phone since the alert was issued to confirm it.
- It will confirm the type of alert and the exact location of the emergency.
- In the event that the Verification Call is not answered, notification will be given to the contacts loaded in the application, informing the geolocation data sent by the mobile phone at the time the alert was issued.
TERMS OF USE
To use this application you must:
- Be within the coverage of the Contigo service (consult the Customer Service Center)
- Have a data network connection
IMPORTANT NOTICES
- In an emergency situation, always remember to contact the public security service.
- The use of Contigo may generate additional consumption of data or SMS resulting in extra billing by the cell phone service provider. These billings will be paid by the cell phone service customer.
- Geolocation data depends on factors external to Contigo and may not be accurate or may not even be received by the Contigo Central.
- Continued use of GPS running in the background can dramatically drain your device's battery.
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