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About Access® Online

The Access® Online app is designed for commercial card customers who want secure, anytime access to their accounts. Simply sign in with your Access Online organization name, user ID and password to see your card status, activity and more.

ACCOUNT SUMMARY
• View the status of all accounts – open or closed.
• See payment due date, available credit and credit limit.
• Review account balances and account activity summary.

TRANSACTIONS
• Access transaction history for the last 90 days including your last 99 transactions.
• See full payments and purchase history.
• View a detailed transaction list by post date and amount. Note: some transaction activities may not show on your account immediately.
• Attach, delete or replace a receipt for your transactions.
• Dispute transactions and add dispute comments. (Available for corporate card accounts.)

NOTE: This app isn't for consumer, small-business or savings accounts.

The Fine Print:
©2020 Elan Financial Services®. All trademarks are the property of their respective owners.
The Access Online mobile app is free to download. Your mobile carrier may charge access fees, depending upon your individual plan. Web access is needed to use Mobile App. Check with your carrier for specific fees and charges.
Access Online is committed to protecting your privacy and security. Once you’ve entered your Organization Short Name you can view our privacy policy.
For more information about our Mobile services, or for assistance with Access Online please call 877-887-9260 (Toll free) or 701-461-2028 in the U.S. In Canada, call 877-332-7461 (Toll free) or 416-306-3630.

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Frequently Asked Questions(FAQ)

Who is the Access® Online app designed for?

The Access® Online app is designed for commercial card customers who want secure, anytime access to their accounts.

What can be viewed in the account summary?

In the account summary, you can view the status of all accounts (open or closed), payment due date, available credit, credit limit, account balances, and account activity summary.

How much transaction history can be accessed in the app?

You can access transaction history for the last 90 days, including your last 99 transactions.

Can receipts for transactions be managed in the app?

Yes, you can attach, delete, or replace a receipt for your transactions.

Can transaction disputes be made through the app?

Yes, you can dispute transactions and add dispute comments, but this feature is available for corporate card accounts only.

Can the Access® Online app be used for consumer or small-business accounts?

No, the app is not designed for consumer, small-business, or savings accounts.

Is the Access Online mobile app free to download?

Yes, the Access Online mobile app is free to download.

Are there any charges for using the Access Online mobile app?

Your mobile carrier may charge access fees depending upon your individual plan. It is recommended to check with your carrier for specific fees and charges.

How can I reach customer support for Access Online?

For assistance with Access Online, please call toll-free numbers 877-887-9260 (U.S.) or 877-332-7461 (Canada).