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About Techtrak Service Provider 2

Techtrak Service Provider 2 by Ecotrak enables field service technicians to manage work orders, create proposals and invoice on the go. Boost business productivity and reduce time spent on administrative office tasks to make your life easier. Say goodbye to spreadsheets, time wasting phone calls and outdated desktop-based software. Drive efficiency, streamline your processes and optimize your service management experience. Get started today.

BUILT FOR TECHNICIANS ON THE GO

Fast, modern, user friendly mobile app
Real-time status updates
Communicate with customers directly from the app

VISUALIZE YOUR JOBS ON A MAP
Search by nearby, emergency, pending
Sort by ETA
View distance

MANAGE ALL YOUR WORK ORDERS IN ONE PLACE
Work order management
Create new jobs
Work order status updates
Mobile work order alerts
Filter by priority or status
Accept or reject work orders

VIEW WORK ORDER DETAILS
Asset service history
Add notes, images and attachments
Update ETA, change status or flag
Add or update proposals

SEE THE STATUS OF INVOICES IN ONE PLACE
Create mobile invoices
View all invoices on the move
Filter by invoice status

What’s new

Version 5.17.0 · Updated September 2, 2026

• Resubmit invoices after Invoice Not Required • Redesigned dashboard with global search • AI Asset Autofill • Assessments: new question types, reference images, comments, and CSR from responses • Reopen eligible Work Orders and Invoices • Submit proposals with OCR • Timesheet enhancements and comments • Zoom in/out on attachments • Improved asset search, filters, and inventory tools • Universal links from email and swap users • Bug fixes and performance improvements

Frequently asked questions

What does Techtrak Service Provider 2 by Ecotrak enable field service technicians to do?
Techtrak Service Provider 2 enables field service technicians to manage work orders, create proposals, and invoice on the go.
How does Techtrak Service Provider 2 boost business productivity?
Techtrak Service Provider 2 reduces time spent on administrative office tasks, eliminating spreadsheets, time-wasting phone calls, and outdated desktop-based software.
What features are included in the mobile app of Techtrak Service Provider 2?
The mobile app of Techtrak Service Provider 2 offers a fast, modern, and user-friendly interface with real-time status updates. Technicians can also communicate with customers directly from the app.
How can technicians visualize their jobs on a map using Techtrak Service Provider 2?
Technicians can search for jobs using different criteria like nearby, emergency, or pending. They can also sort jobs by estimated time of arrival and view the distance to each job location.
What can technicians do to manage all their work orders in one place using Techtrak Service Provider 2?
With Techtrak Service Provider 2, technicians can efficiently manage work orders by creating new jobs, updating work order status, receiving mobile work order alerts, and filtering jobs by priority or status. They can also accept or reject work orders.
What information can technicians view in the work order details of Techtrak Service Provider 2?
In the work order details, technicians can access the asset service history, add notes, images, and attachments, update estimated time of arrival, change status or flag, and add or update proposals.
How can technicians easily track the status of their invoices using Techtrak Service Provider 2?
With Techtrak Service Provider 2, technicians can create mobile invoices, view all invoices on the move, and filter them by invoice status to quickly see their status in one place.

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