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About My WM

The Waste Management My WM mobile app makes it easy for you to manage your accounts on the go. Getting started is easy, you can log in with the same Email and Password you use to log into www.wm.com. If you haven’t signed-up for a My WM online account yet you may complete first-time registration through the app as well.

Can’t figure something out? Contact Waste Management directly at [email protected].

Features include:

Managing Your Payments
• Pay your bill
• Enroll in automatic payments
• Sign up for paperless billing
• View payment history
• Cancel scheduled payments

Keeping Track of Pickups
• View pickup schedule
• View estimated pickup time
• View holiday schedule and weather alerts

Managing Your Accounts
• Manage and link multiple accounts
• Change payment methods
• Contact customer service

For Roll Off Customers Only
• Request a roll off pickup
• View roll off history
• Edit or cancel roll off request

* Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the prompt removal of your materials within the 24-hour window.

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Frequently Asked Questions(FAQ)

How can I log in to the Waste Management My WM mobile app?

You can log in with the same Email and Password you use to log into www.wm.com.

Can I sign up for a My WM online account through the app?

Yes, you may complete first-time registration through the app as well.

How can I get help with the My WM app?

You can contact Waste Management directly at [email protected].

What payment features are available on the My WM app?

You can pay your bill, enroll in automatic payments, sign up for paperless billing, view payment history, and cancel scheduled payments.

Can I view my pickup schedule on the My WM app?

Yes, you can view pickup schedule, estimated pickup time, holiday schedule, and weather alerts.

Can I manage multiple accounts through the My WM app?

Yes, you can manage and link multiple accounts, change payment methods, and contact customer service.

What features are available for roll-off customers on the My WM app?

Roll-off customers can request a roll-off pickup, view roll-off history, and edit or cancel roll-off requests.

Are there any special requirements for hazardous waste or special/profiled wastes on the My WM app?

Yes, hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability, which could impact the prompt removal of your materials within the 24-hour window.

Works just fine

TOM KNIGHT

No problem with the app...

Richard Ward

I love it

Linzarni Shwe

This app is very handy and user-friendly to keep track of my waste management account, payments and other needs. I really like the fact that there is now an option to notify when a trash bin has been damaged...

Edith Vizcarra

Eas of use number 1

mike addis

Updated app does pretty much everything I need to manage WM. It shows dates of pick up schedule ( recycle and trash) and let's me edit payment methods. There is a button to replace my broken trash can but it...

Daniel Fluckiger