About 1plus1
1plus1 is a digital platform designed to support business communication.
It allows users to search for businesses, connect with them, and access relevant information through a simple and structured experience.
1plus1 provides tools for digital engagement between businesses and consumers, including notifications, reminders, appointments, surveys, and automated interactions through a Business BOT. The platform helps users communicate with selected businesses and receive information related to services and updates.
The Business BOT enables businesses to interact with users through an automated and interactive chat-based system, supporting step-by-step communication and service-related queries.
1plus1 is designed to facilitate business communication and customer engagement through digital channels, supporting access to information and services anytime, anywhere.
Key features include:
Business-to-consumer digital messaging
Two-way communication between businesses and consumers
Digital information desk
Digital customer support system
Digital complaint management system
