About Watersoft
Watersoft – Water Utility Management for Organizations
Watersoft brings your organization's water billing and customer management system to your phone. Built for water supply organizations, cooperatives, and utility offices that don't have easy access to computers, Watersoft lets authorized staff manage day-to-day operations from anywhere, using just a mobile device.
WHO IS THIS APP FOR?
Watersoft is designed for organizations, not individual consumers. It is intended for staff and members of water utility organizations that have been onboarded onto the Watersoft platform. If your organization is not yet registered, please contact your service provider to get access before using this app.
KEY FEATURES
Dashboard
Get a quick, at-a-glance summary of your organization's overall status, including billing and operational highlights, right from the home screen.
Customer Management
View and manage customer records associated with your organization's water service.
Billing
Track billing summaries, generate and manage customer bills, and monitor payment status.
Reports
Access operational and billing reports to help your organization monitor performance and make informed decisions.
Organization Setup
Configure organizational details and preferences relevant to your water utility operations.
Billing Setup
Set up billing configurations, rates, and related parameters specific to your organization.
WHY WATERSOFT?
Many water utility organizations operate without regular access to desktop computers. Watersoft is built to close that gap, offering a mobile-first experience so authorized personnel can manage core operations using only a smartphone.
GETTING STARTED
To use Watersoft, your organization must first be registered with the platform. Once access is granted, authorized members can log in and begin using the app's features based on their assigned roles and permissions.
Watersoft is a companion mobile app to the Watersoft web platform, so your data stays consistent whether accessed from a phone or a browser.
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