Pesona Bapenda Medan

PESONA (Pengelolaan Sumber Daya Aparatur Bapenda Medan) is a digital application designed to improve efficiency and accountability in personnel management within the Medan City Regional Revenue Agency. This application includes integrated features for employee data collection, performance assessments for Daily Casual Employees (PHL), attendance, and online permit applications.

With a user-friendly interface, PESONA also provides digital calendar management and internal disposition management. The introduction of this application represents a strategic step for Bapenda in driving digital transformation, achieving transparency, and supporting more effective and responsive public services.