Digital Homeez Workflow

Digital Homeez Workflow keeps your team aligned on tasks and support tickets from one app.

FOR TEAMS
• Admins create and assign tasks to departments and people.
• Department heads see assigned work, manage their team, and respond to tickets.
• Team members get a clear list of assigned tasks and can update status.
• Sales can raise and track queries or complaints with re-raise and close.

NOTIFICATIONS
• Get push alerts when new tasks or tickets are assigned to you so nothing is missed.

FEATURES
• Role-based dashboards (Admin, Department Head, Team Member, Sales).
• Task priorities (Urgent, Important, Daily) and status tracking.
• Ticket escalation: Sales → Admin → Department Head, with responses and 24-hour visibility.
• Departments, user management, and simple analytics for admins.
• Works best with an active internet connection; offline state is clearly shown.

Secure login, clear privacy policy, and support for the way your organisation already works. Built for Digital Homeez teams who need a single place to assign work, get notified, and track progress.