Dextrous CRM

Full description

Dextrous CRM is a mobile app for sales and support staff to manage daily work from the field: leads, customers, tasks, attendance, field visits, expenses, tickets, and call activity synced to your organization’s CRM.

Key features • Lead and customer management
• Attendance check-in / check-out with optional selfie
• Field visit check-in / check-out with location
• Tasks, reminders, and team workflows
• Call logs linked to CRM records (number, time, duration, and related lead/customer)
• Secure sync with your company’s CRM server

Call logs and recordings

Call metadata (who called, when, how long) can sync to your CRM when you grant phone and call log access and use call-related features as designed for your role.

Call audio is optional and user-controlled. The app does not use the Android Accessibility API. Staff record calls with the device’s Phone app where supported, then link audio to the CRM by sharing the file to Dextrous CRM or using Attach audio file on a call record. The app may also scan a folder you choose if your Phone app saves recordings there.

WhatsApp call metadata may be best-effort only; WhatsApp does not provide reliable call audio to third-party apps.

Data use

Work data (including call logs and recordings you attach) is sent to your organization’s CRM account for business records. Data is not used for advertising and is not sold to third parties.

Permissions

The app may request location, camera, microphone, phone/call log, notifications, overlay (optional in-call CRM info), and background processing only for core workforce features such as attendance verification, field visits, attachments, call logging, and syncing recordings you choose to attach.