Al-Marsad Express

About Al-Marsad Express

Al-Marsad Company for Express Delivery

Al-Marsad, the heart of logistical innovation in Iraq, "Al-Marsad Company for Express Delivery" presents itself as a model of excellence and leadership. Enlightened by a blend of local and international expertise, our company aspires to transform the delivery world with superior services that meet the needs and expectations of our valued clients.

An innovation never seen before in Iraq: We offer our customers - for the first time in Iraq - exclusive delivery services supported by advanced tracking technologies and a sophisticated instant system, allowing both merchants and customers to track and know the location of their orders to ensure continuous communication and complete transparency between merchants and customers.

Local and International Expertise: We pride ourselves on our team of experts with extensive knowledge at both local and international levels, allowing us to offer specially designed delivery services that meet the needs of Iraq.

Benefits that Enhance the Delivery Experience:

Location accuracy through our app to ensure delivery precision: Our use of advanced location technologies ensures accurate and efficient delivery directly to your doorstep, enhancing our clients' satisfaction and trust.

Instant confirmation: As soon as an order is registered by the merchant, we send an automatic message to the customer containing order details (order number and amount) to ensure a transparent and reliable experience from start to finish.

Free, meticulous packaging: We ensure that every order arrives in perfect condition thanks to our free, professional packaging services, making safety and quality our top priorities.

Pricing flexibility through the app: We offer our clients the ability to easily adjust prices through the app even after acceptance by the company, without the need to contact customer service (call centre), providing a flexible and convenient solution for both the customer and the merchant, and the adjustment automatically stops when the order is delivered to the customer.

Direct communication with the delivery agent: Now, both the customer and the merchant can immediately communicate with the delivery agent to enhance the efficiency of the delivery process and make it smoother.

Knowing the order history: We offer merchants an exclusive feature to know how many orders have been purchased and returned by the customer via phone number, enhancing transparency and aiding in informed decision-making.

Instant messages upon receipt and return of orders and receipt of payments:

Upon receiving orders from the merchant, we send an immediate message via our unique system to the merchant's phone number, accurately detailing the number of orders received and the total amount. When returning orders to the merchant, we also send an immediate message detailing the number of orders returned and the total amount. When receiving payments from the company, we confirm the process by sending an immediate message indicating the received amount, ensuring financial transparency between the company and the merchants.

Our Commitment to Innovation: At "Al-Marsad for Express Delivery," we believe that continuous innovation is the key to success. Therefore, we are committed to offering delivery services that combine efficiency, speed, and advanced technology, ensuring an unforgettable experience for all our clients. We invite you to experience an entirely new level of service in the world of delivery, where speed, precision, and innovation are not just slogans but a reality we live every day. Join "Al-Marsad for Express Delivery" and discover the most advanced way to manage and track your orders, exclusively here, in the heart of Iraq.