DataNote Helpdesk
SAFAL INFOSOFT PVT LTD Business
Open, check status and follow-up on Support Tickets of DataNote ERP anywhere
- Downloads
- 10+
- on Google Play
- Price
- Free
- No in-app purchases
- Updated
- Mar 28
- 2023 · v1.0.1
Screenshots
About DataNote Helpdesk
DataNote Helpdesk Mobile App is a user-friendly application designed to provide easy access to a company's customer service helpdesk on a mobile device. Customers who are already using DataNote ERP Software, which is a Manufacturing and Industrial Enterprise Resource Planning (ERP) software can use this app.
The ticket management system enables customers to log their issues and track their progress through the app, without having to call or email the helpdesk. Users can create new tickets, view existing ones, and add comments or attachments to provide more context for the support team. The app also allows customers to rate their experience and provide feedback, which helps the company improve their service quality.
DataNote Helpdesk Mobile App is a powerful tool for businesses to provide efficient and effective customer service. This app streamlines the process of resolving customer issues and enhances the customer experience.
The ticket management system enables customers to log their issues and track their progress through the app, without having to call or email the helpdesk. Users can create new tickets, view existing ones, and add comments or attachments to provide more context for the support team. The app also allows customers to rate their experience and provide feedback, which helps the company improve their service quality.
DataNote Helpdesk Mobile App is a powerful tool for businesses to provide efficient and effective customer service. This app streamlines the process of resolving customer issues and enhances the customer experience.
What’s new
Version 1.0.1 · Updated March 28, 2023
Fixed Ticket Transfer Issue for Agents General Improvement and Bug Fixes
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