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Screenshots

  • Connected Diagnostics screenshot 1
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About Connected Diagnostics

The Mobile Connected Diagnostics app is available exclusively to registered users of Connected Diagnostics™ to provide the functionality of Connected Diagnostics directly to your connected mobile phone or tablet.
An active connection to a compatible telematics provider is required for data transmitted from the equipment’s SAE J1939 data link and an active cellular or Wi-Fi connection is required for the mobile device to receive equipment status updates.

Mobile Connected Diagnostics will operate with commercial Cummins electronic engines and Cummins Agility Natural Gas fuel systems in on-highway, off-highway, marine and power generation applications and is NOT currently compatible with Dodge, Ram or Nissan OEM pick-up truck system electronics.
For more information and for current compatible telematics providers go to http://cumminsengines.com/connected-diagnostics.

Mobile Connected Diagnostics features:
• A tabulated listing of your equipment by current fault code status with a quick count reference on each tab.
• Complete Connected Diagnostics™ notification reports for all active faults by equipment.
• Your equipment inventory categorized by activity status.
• Search functionality by VIN, ESN, Equipment ID, fault status or Cummins engine model.
Mobile Connected Diagnostics transforms Cummins engine system fault data into actionable information to enable instant decisions for maximum equipment productivity.

How Connected Diagnostics Works
The moment an engine system fault occurs, the telematics system instantly transmits key engine system and GPS data through the telematics connection currently installed on your Cummins-powered equipment. Connected Diagnostics™ applies unique Cummins analytics to transform the data into actionable information. A diagnosis of the fault, and clear recommendations regarding continued operation or the need for immediate service, are sent instantly to you. Connected Diagnostics™ enables proper care for the engine system while maximizing uptime without the time previously needed to investigate the cause of the check engine lamp.

Expert Guidance
Connected Diagnostics™ uses the power of Cummins to analyze the fault code data, prioritizing all active and recently inactive faults to provide a high level of confidence that the recommendation to stop immediately or service immediately is the right one. Suggesting probable root cause of the fault to the component level, Connected Diagnostics™ facilitates the repair and minimizes downtime.

Effective Information
The unique information sent by Connected Diagnostics™ is much more valuable than the lamp on the dash, and more complete than raw data pulled from the electronic engine system. Connected Diagnostics™ identifies and prioritizes the fault codes, determines the probable cause of the fault, reports it to you and automatically identifies the nearest Cummins-certified repair location with Genuine Cummins parts and factory-certified technicians trained to repair your equipment.
And, only Connected Diagnostics™ can report engine performance derate timers that may have been triggered by the fault. You can then take action, knowing the time and impact of a pending derate, to help avoid progressive engine damage, ensuring the health of your engine and aftertreatment system and reducing expensive equipment recovery charges.
To register for Connected Diagnostics contact your Cummins representative or Cummins Customer Care at 1-800-CUMMINS™ (1-800-286-6467).

What’s new

Updated November 18, 2020

Bug Fixes

User reviews

Andrew Wehmeier
Andrew Wehmeier
Power generation technicisns best diagnostic tool!
Aaron Kopa
Aaron Kopa
Great Tool
A Google user
A Google user
Great App
Anwar Ali
Anwar Ali
llo

Frequently asked questions

What is the Mobile Connected Diagnostics app?
The Mobile Connected Diagnostics app is exclusively available to registered users of Connected Diagnostics™. It provides the functionality of Connected Diagnostics directly to your connected mobile phone or tablet.
What is required to use Mobile Connected Diagnostics?
To use Mobile Connected Diagnostics, you need an active connection to a compatible telematics provider for data transmission from the equipment's SAE J1939 data link. You also need an active cellular or Wi-Fi connection on your mobile device to receive equipment status updates.
Which engines and fuel systems are compatible with Mobile Connected Diagnostics?
Mobile Connected Diagnostics is compatible with commercial Cummins electronic engines and Cummins Agility Natural Gas fuel systems in on-highway, off-highway, marine, and power generation applications. However, it is NOT currently compatible with Dodge, Ram, or Nissan OEM pick-up truck system electronics.
What features does Mobile Connected Diagnostics have?
Mobile Connected Diagnostics features include a tabulated listing of equipment by fault code status, complete notification reports for all active faults, categorization of equipment inventory by activity status, and search functionality by VIN, ESN, Equipment ID, fault status, or Cummins engine model.
How does Connected Diagnostics work?
When an engine system fault occurs, Connected Diagnostics instantly transmits key engine system and GPS data through the telematics connection installed on your Cummins-powered equipment. Unique Cummins analytics are applied to transform the data into actionable information. The diagnosis of the fault and clear recommendations are sent instantly to you.
How does Connected Diagnostics provide expert guidance?
Connected Diagnostics analyzes fault code data using Cummins' expertise to prioritize all active and recently inactive faults. It provides a high level of confidence in the recommendation to stop immediately or service immediately. By suggesting the probable root cause, it facilitates repairs and minimizes downtime.
What information does Connected Diagnostics provide?
Connected Diagnostics provides unique and valuable information beyond the check engine lamp on the dash. It identifies and prioritizes fault codes, determines the probable cause of the fault, and reports it to you. It also identifies the nearest Cummins-certified repair location with Genuine Cummins parts and factory-certified technicians. Additionally, it reports engine performance derate timers triggered by the fault.
How can I register for Connected Diagnostics?
To register for Connected Diagnostics, you can contact your Cummins representative or Cummins Customer Care at 1-800-CUMMINS™ (1-800-286-6467).

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