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About CSC Service

Quickly request service for any CSC ServiceWorks (formerly Coinmach or Mac-Gray) laundry, air (branded AIR-serv or XactAir), and other equipment nationwide. No account required. Service requests allow us to rapidly dispatch technicians, accelerating repair times so equipment works when you and others need it.

• No account required
• No need to provide location details for the equipment
• Use your phone’s camera to scan the barcode of the equipment License Plate sticker
• Or, type in the License Plate
• Pick from preset problem descriptions for the equipment you’re reporting
• Optionally, choose to receive email or text messages about the status of the request

Use this app to submit a service request for any equipment with a CSC ServiceWorks License Plate sticker. Please note, if you are using a CSCPay Mobile or CSC GO laundry room, consider using the CSCPay Mobile or CSC GO mobile apps to report service.

If you need to report a fire, gas leak or any other life-threatening emergency, dial 911 immediately.

What’s new

Version 1.5.0 · Updated August 22, 2025

Miscellaneous bug fixes

Frequently asked questions

Do I need an account to request service for CSC ServiceWorks equipment?
No, no account is required to request service for CSC ServiceWorks equipment.
Do I have to provide location details for the equipment when requesting service?
No, there is no need to provide location details for the equipment when requesting service.
How can I submit a service request?
You can submit a service request by using your phone's camera to scan the barcode of the equipment's License Plate sticker or by typing in the License Plate.
Are there preset problem descriptions to choose from when reporting equipment issues?
Yes, you can pick from preset problem descriptions for the equipment you're reporting.
Can I choose to receive updates about the status of my service request?
Yes, you can choose to receive email or text messages about the status of your service request.
What should I do if I need to report a fire, gas leak, or any other life-threatening emergency?
If you need to report a fire, gas leak, or any other life-threatening emergency, dial 911 immediately.

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