CONCIERGE

Concierge+ puts a dedicated personal concierge team in your pocket — for everything from a last-minute dinner reservation to booking your next trip.

Whether you're a private member or joined through your bank or company's exclusive program, Concierge+ gives you direct access to a real team that handles the details, so you don't have to.

WHAT YOU CAN REQUEST
• Dining & Reservations — book tables at sought-after restaurants
• Travel — flights, hotels, and itinerary planning
• Events & Access — RSVP to curated, invite-only experiences
• Errands — day-to-day tasks handled on your behalf
• Government Services — paperwork and process assistance
• Home & Lifestyle — from home services to personal shopping
• Health & Wellness — appointments and wellness bookings
• Bills & Banking — payment and account support
• Car Care — maintenance and service coordination

HOW IT WORKS
Submit a request in a few taps using simple, guided forms. Your concierge reviews it, keeps you updated with real-time status, and follows up directly in-app. When there's a cost involved, you'll receive a clear invoice you can review and pay right in the app — no phone calls, no back-and-forth.

MEMBERSHIP TIERS
Concierge+ offers three tiers — Gold, Platinum, and Diamond — each unlocking more categories, faster response times, and greater priority. Join as an individual member, or activate your access instantly with a concierge code from your bank or company.

TRACK EVERYTHING IN ONE PLACE
• A live feed of every request, with full status history
• Expandable request cards with all the details you submitted
• Invoices and payment history, always available
• Direct chat with your concierge team — in-app, email, or WhatsApp
• RSVP to events and add confirmed plans straight to your calendar

BUILT FOR HOW YOU LIVE
Full English and Arabic support, including right-to-left layout, so the app feels native no matter your language.

Concierge+ is designed for people who value their time. Instead of juggling calls, emails, and apps, everything — every request, every reservation, every invoice — lives in one elegant, effortless experience.