Pax is a digital platform that connects users who need transportation with available drivers in their area. Through the application, users can request a ride, track the driver's arrival, pay securely, and rate the service received. The system seeks to provide a convenient, efficient and safe transportation experience for both passengers and drivers.
Main Features:
Registration and Profile:
*Users: Passengers create an account by entering basic information such as name, phone number and profile photo.
*Drivers: Drivers must register by providing personal information, vehicle details, and complete a verification process that includes licensing requirements.
Travel Request:
*Users can request a ride at any time by entering their current location and desired destination.
*The application shows an estimate of the waiting time and the cost of the trip before confirming the request.
*Users can choose their driver.
Driver Assignment and Monitoring:
*The app automatically assigns a nearby driver and notifies the user with the driver's information (name, photo, vehicle type, and license plate number).
*Users can follow the driver's location in real time on a map until he arrives to pick them up.
Travel and Navigation:
*During the trip, the app provides navigation instructions for the driver, optimizing the route for greater efficiency.
*Users can view the trip progress on a map and communicate with the driver through the app if necessary.
Payments:
*Users receive a digital receipt with a breakdown of the trip cost upon completion.
Ratings and Reviews:
*After the trip, both the passenger and the driver can rate each other.
*Ratings and reviews help maintain high service standards and allow other users to make informed decisions.
Support and Security:
*The app provides customer support via live chat, email or calls.
*Safety features include real-time tracking and emergency buttons.
Additional Features:
*Trip History: Users can review previous trip history, including dates, locations, and costs.
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