Atiendi

Atiendi is a WhatsApp conversation management platform designed for businesses that want to provide automated, efficient, and professional customer service.

How does it work?

You connect your WhatsApp Business account to Atiendi and configure your business information: hours of operation, products or services, contact details, and customized instructions for the bot. From that moment on, when a customer messages you on WhatsApp, the AI ​​automatically responds on your behalf, using your business's tone and information.

Main Features

• AI-powered automated replies — the bot responds 24/7 using the information you configure
• Real-time conversation dashboard — view all chats, with an unread message indicator
• Pause and resume the bot per conversation — take control when you need to
• Business hours — the bot only responds during the hours you define
• Product catalog — upload a PDF, CSV, or TXT file, and the bot uses it as a reference
• Business statistics — messages sent, active conversations, and monthly AI usage
• Collaborator invitations — add team members with an invitation link

Who is Atiendi for?

Ideal for businesses, freelancers, restaurants, shops, clinics, and any business that receives inquiries via WhatsApp and wants to automate the initial response without losing the personalized touch.

Technology

Atiendi uses state-of-the-art artificial intelligence models to generate contextual and natural responses, integrated with the official WhatsApp Business API from Meta.