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About Capacity

Capacity helps businesses automate support and work processes using powerful AI and Knowledgebase software. Our Concierge chatbot uses your Knowledge Base to provide answers to employee and customer questions. Decrease the number of requests and tickets, while increasing your ability to respond quickly and effectively. The mobile app will give you the ability to:

• Interact with the Concierge on mobile
• Browse your Knowledge Base

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author
So happy to have! I've worked in the Capacity Helpdesk for years. Now having the ability to answer tickets on the go allows me to stay on top of work while away from my computer.
Dana Ivancic