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About RC Mobile Technician

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier, Bryant or Payne Equipment or for non-warranty repairs on any make or any brand of equipment, the RC Mobile Technician app can help identify the right part.

The RC Mobile Technician commitment is to provide an easy to use, powerful app that is designed to help the technician standing in front of a unit, “This helps them at the jobsite to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.


Key Features:

• Search by scanning serial bar code, entering serial number or entering model number
• Quickly locate parts list for equipment
• View relevant technical literature for equipment
• View warranty entitlement and warranty claim history based on serial number
• Locate the nearest Totaline Sales Center and get directions
• Selection and Cross-reference tool parts
• Ability to create jobs and add parts to jobs so that the order can then be emailed

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Frequently Asked Questions(FAQ)

What is the purpose of the RC Mobile Technician app?

The purpose of the RC Mobile Technician app is to help technicians in the HVAC/R industry find the right parts, supplies, and equipment they need for repairs.

Which equipment brands are covered for warranty repairs in the app?

The app covers warranty repairs for Carrier, Bryant, and Payne Equipment.

Can the app be used for non-warranty repairs?

Yes, the app can be used for both warranty and non-warranty repairs on any make or any brand of equipment.

How can I search for the parts I need in the app?

You can search for parts by scanning the serial barcode, entering the serial number, or entering the model number.

What information can I view about the equipment in the app?

You can view the parts list for the equipment as well as relevant technical literature.

Can I check warranty entitlement and warranty claim history using the app?

Yes, you can view warranty entitlement and warranty claim history based on the serial number of the equipment.

How can I find the nearest Totaline Sales Center?

The app has an on-board GPS that can help you locate the nearest Totaline Sales Center and provide directions.

Is there a tool for selection and cross-referencing parts?

Yes, the app offers a selection and cross-reference tool for parts.

Can I create jobs and add parts to them in the app?

Yes, the app allows you to create jobs and add parts to them. You can then email the order with the added parts.
author
Hvac tech
Mason Judson
author
Nice work.... Keep it up
Ajay Mahajan
author
Works good
Mr Smith
author
All the new features of the tech literature, warranty, parts, job file etc is great!
Christine Rath
author
Great app
Sunny Knapp