Our service in the palm of your hands. You can conveniently track and manage your claims and medial approvals, locate hospitals and clinics near you, manage your account, view your virtual card and benefits, and more.
Key Features:
• Access your virtual membership card and guide
• View your network and benefits
• Submit, track, and view your Claims status and statement
• Track your medical approvals and access their details
• Issue membership certificate (Visa Letter/Hospital visit) and conveniently share it
• Interactive map of hospitals and clinics within your network with directions and contact information
• Direct access to customer service representatives via phone and live chat.
• Manage your account and update your contact and bank account details
• Submit and track your inquiries or complaints
Tebtom Services:
• Medication Refill to be delivered to you or picked up from your preferred pharmacy
• Home-based Lab depending on your medical conditions
• Home Vaccinations for your child along with hajj and flu vaccines
• Telemedicine service to connect with local or international professionals
• International Second Medical Opinion (ISMO)
• Building your digital Health Profile
• Viewing all your medical, lifestyle, wellness, and mental wellbeing information in your interactive Dashboard
• Tracking all requests in your Calendar and Timeline
All this and more in one touch to meet your healthcare needs.
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