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About Bryant® Service Technician

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier Equipment or for non-warranty repairs on any make or any brand of equipment, the Bryant Service Technician app can help identify the right part.
The Bryant Service Technician app provides an easy to use, powerful app that is designed to help the technician standing in front of a unit. The app helps them at the job site to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.
Key Features:
• Search by scanning serial bar code, entering serial number or entering model number
• Quickly locate parts list for equipment
• View relevant technical literature for equipment, including advanced filtering options
• Lookup warranty entitlement and service history based on serial number
• Locate the nearest Parts Sales Center and get directions
• Selection and Cross-reference tool for Totaline parts
• Ability to create jobs and add parts to jobs for future reference
• Optional HVACPartners authentication for access to restricted literature
• Product catalog equipment lookup
• Tech Tips videos
• Interactive Troubleshooting for step-by-step diagnostics
• Bluetooth pairing for real time diagnostic information including fault data, real-time system operating information, and support for remote firmware updates on compatible systems.

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Frequently Asked Questions(FAQ)

What is the Bryant Service Technician app?

The Bryant Service Technician app is a powerful and easy-to-use tool designed to help HVAC/R technicians identify the right parts for repairs, locate nearby parts sales centers, access technical literature, and perform step-by-step diagnostics.

What are the key features of the Bryant Service Technician app?

The key features of the Bryant Service Technician app include scanning barcodes or entering serial/model numbers to search for parts, accessing equipment parts lists and technical literature, checking warranty entitlement and service history, locating the nearest parts sales center, cross-referencing Totaline parts, creating and managing job lists, viewing product catalogs, watching Tech Tips videos, and performing interactive troubleshooting with step-by-step diagnostics.