BAM Service Desk

BAM Service Desk is an AI chat service desk for businesses and their customers.

Customers get instant answers from an AI assistant that draws on the business's own help articles, and a real person steps in whenever they're needed. Support teams run every conversation — WhatsApp, web chat, email and the app — from one place.

FOR CUSTOMERS
• Chat to support any time — the AI assistant answers straight away and hands you to a person when you need one
• Send screenshots, photos and voice notes so support sees exactly what you see
• Track your support tickets and add comments as things move along
• Browse the help centre and step-by-step video training

FOR SUPPORT TEAMS
• One inbox for WhatsApp, web chat, email and in-app conversations
• Push notifications the moment a customer needs a person
• Assignment, queues and service-level tracking so no chat is left waiting
• Tickets, an ops board and a knowledge base the AI learns from
• Your own branding on your own desk

Sign in with the account your service provider gave you. Want BAM Service Desk for your business? Visit bamservicedesk.com.