BigBoss Expéditeur

Optimize your logistics management with the official BigBoss Express app for shippers. Designed to offer complete visibility and real-time control over your entire delivery chain across Tunisia.

Manage your shipments, secure your cash flow, and communicate directly with your field teams with ease.

KEY FEATURES:

PACKAGE MANAGEMENT AND CREATION
- Quick and intuitive creation of your orders and shipments.

- Live tracking of each package's status at every stage of the process.

- Complete history and detailed information for each shipment.

DIRECT COMMUNICATION AND FIELD MONITORING
- Access to the contact information of the drivers assigned to your packages in transit.

- Direct contact with your drivers and customers via phone call or WhatsApp with a single click.

- Maximum responsiveness to streamline deliveries and reduce delivery failures.

RETURNS AND REROUTING MANAGEMENT
- Rigorous tracking of returns and simplified management of package rerouting.

- Access to and tracking of detailed return slips.

- Secure validation and confirmation system upon receipt of your returned packages.

LIVE SUPPORT AND TICKETING
- Integrated complaint ticket system for reporting any issues.

- Real-time tracking of the progress and resolution of your requests by technical and operational support.

SECURITY AND ACCESS CONTROL
- Advanced authorization levels for your employees (Administrator and User roles).

- Enhanced protection and traceability of your commercial and financial data.

Gain efficiency and peace of mind in the daily management of your deliveries with BigBoss Express.