BeKind: Cư Dân

Bekind Residents application is an application that serves everyone living in the dormitory and boarding house system to make requests, report incidents and problems related to daily activities.
The most important feature of the application is that Residents can Submit requests, feedback and report incidents.
Incidents such as: electricity, water, internet services,... or notify customer service staff about errors in invoices.
From those feedback, system staff will know and handle promptly as well as discuss and resolve to help Residents repair and overcome problems quickly.

In addition, the assessment of the attitude and service skills of the staff when coming to handle the problem is recorded.
Thereby, helping the system evaluate employees and improve service style better

In addition, the feature of receiving news from the system and notifications will be updated promptly for residents to grasp.
Receiving timely information will help Residents be proactive in everything and be able to arrange daily activities to take place in the best way.