GEPS AI

GEPS AI Smartflow — Operations Management Platform for Consulting Firms
GEPS AI Smartflow is the intelligent platform for managing the operations of consulting firms and professional services companies. The core of the system is the automation of the email → ticket → invoicing flow, with AI classification, a client portal, and document management.
1. Automatic request capture (email → ticket)
The app connects in real time to the firm's Outlook inbox. Each email is intercepted, analyzed, and automatically transformed into a structured ticket:
• Customer identification: email hierarchy → domain → signature, with AI confidence
• Activity classification: matching to the correct type through contextual similarity
• Priority detection, estimated hours, and billability suggested by AI
• Rejection of automatic replies (out-of-office, read receipts)
• Deduplication via Message ID to avoid duplicate tickets
• 80% confidence threshold: below this threshold, the ticket does not receive the automatic confirmation email, preventing incorrect communications
• Daily alert if non-ticket-related emails exceed the number of tickets created, to avoid losing requests
2. Ticket management and collaborator workflow
Kanban and lists with statuses Open, In Progress, To Be Invoiced, Invoiced. Collaborator assignment based on activity type as the primary context to refine AI classification.
Designed for employment consulting firms that want to reduce repetitive administrative work and focus on client consulting.
3. Document publishing, publish documents and invoices with AI engine.