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About Awaan

# Awaan | أوان – Private & Secure Online Mental Health Care

**Awaan | أوان** is Saudi Arabia's trusted platform for private, secure, and convenient online mental health care.

Connect with licensed therapists and psychiatrists from your phone. Book appointments, join video or voice consultations, chat with specialists, and receive professional mental health support whenever you need it—all in a safe, confidential environment designed for your comfort and privacy.

Whether you're dealing with anxiety, stress, depression, family challenges, or personal growth, Awaan helps you find the right licensed mental health specialist without long waiting times or complicated processes.

## Find the Right Specialist

* Browse licensed therapists and psychiatrists by specialty and experience.
* View specialist profiles, ratings, and availability before booking.
* Save your favorite specialists for quicker future appointments.
* Choose between instant consultations or scheduled sessions.

## Flexible Consultation Options

Choose the communication method that works best for you:

* **Video Consultation** – Face-to-face support from anywhere.
* **Voice Consultation** – Speak privately without video.
* **Chat Consultation** – Text-based support at your own pace.
* Book appointments for yourself or someone you care about.

## Simple & Secure Booking

Book appointments in just a few taps.

* Select your preferred date, time, and session duration.
* Secure payments with **Mada**, **Visa**, **Mastercard**, and **Apple Pay**.
* Use your in-app wallet balance for full or partial payments.
* Transparent pricing with no hidden charges.

## Privacy You Can Trust

Your privacy is our priority.

* Confidential sessions with licensed professionals.
* End-to-end encrypted communication.
* A respectful, secure, and judgment-free environment.

## Manage Your Mental Health Journey

Stay organized and connected with your care.

* View upcoming and previous appointments.
* Access prescriptions, diagnosis reports, and session records.
* Track your mood with the built-in Mood Tracker.
* Share mood insights with your therapist when you choose.
* Receive reminders, booking confirmations, and important updates.

## Wallet & Customer Support

* Store refunds and credits in your secure in-app wallet.
* Get assistance from our dedicated support team.
* Transparent cancellation and refund policies.

## More Than an Appointment

Awaan is more than a booking platform—it's a trusted space where meaningful conversations begin.

Our licensed mental health professionals are here to support you with compassion, confidentiality, and evidence-based care, helping you take positive steps toward better mental well-being.

**Download Awaan today and begin your mental wellness journey with confidence.**

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