SmartEyes Helpdesk

The SmartEyes remote support application lets you reach expert help with one click on your mobile phone. Get connected with the expert that can best help you, share what you are seeing in real-time and solve the problems together. The SmartEyes application is a quick to learn, secure and time-saving solution to reach the right person in your service provider’s Helpdesk team.

The key features:
- Call the expert with one click, no need to search through a list of contacts or numbers
- Get connected to the right expert directly, the system matches you automatically
- Real-time voice and video
- Intuitive controls: talk with the expert and use the cameras of your mobile device with ease to show the problem at hand.

How to get started:
1. Download the app to your mobile device
2. Get the access code from your organization
3. Type in the code and you’re all set to go.

The SmartEyes product family makes efficient remote collaboration easy to reach by anybody anywhere.