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About Atera

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more.

Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

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Frequently Asked Questions(FAQ)

What is the Atera mobile app for?

The Atera mobile app allows IT support professionals to provide assistance to customers both in the office and on the go, offering features like alert monitoring, remote access, and access to customers, contacts, and devices.

Who is the Atera platform designed for?

The Atera platform is specifically designed for Managed Service Providers (MSPs) and internal IT departments. It combines various functionalities like Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing, and Reporting, providing a complete solution for managing the entire business.