Zipp Go

About Zipp Go

Zipp Go is the easiest way to order food, groceries and everyday goods from local
businesses in Gjilan and have them delivered to your door — fast.

Browse restaurants, supermarkets and shops near you, place your order in a few
taps, and watch your driver come to you on a live map. Most deliveries arrive in
around 35 minutes.


WHY ZIPP GO

— Fast local delivery: orders typically arrive in about 35 minutes thanks to
our smart routing.
— Live driver tracking: follow your order on the map from pickup to your door,
in real time.
— Support local: we partner with local restaurants, supermarkets and small
businesses in your neighbourhood.
— Simple and clear pricing: see item prices, delivery fee and your total before
you confirm.
— Pay your way: pay with cash on delivery or in-app — your choice.
— Order updates: get push notifications at every step, so you always know
where your order is.
— Saved addresses: store your home, work or any other address for one-tap
reorders next time.
— Order history: review past orders and reorder your favourites in seconds.
— Bilingual: full English and Albanian (Shqip) support — the whole app, not
just the labels.


HOW IT WORKS

1. Open Zipp Go and browse the stores near you.
2. Add what you want to your basket and choose a delivery address.
3. Confirm your order and pay how you like.
4. Track your driver live on the map and get notified the moment they arrive.


BUILT FOR GJILAN

Zipp Go is built and operated locally in Gjilan, Kosovo. We work directly with
the restaurants, supermarkets and shops you already know — so your money stays
in the community, and your order is in good hands.

If you're a business and would like to be listed on Zipp Go, get in touch with
us at [email protected].


YOUR ACCOUNT AND YOUR DATA

— Sign up takes seconds — just your name and phone number.
— You can permanently delete your account at any time from Profile → Delete
Account, or by emailing [email protected]. Full details:
https://www.zippgo.uk/delete-account
— Your data is handled in line with our Privacy Policy:
https://www.zippgo.uk/privacy


PERMISSIONS WE USE

— Location: to suggest stores near you, set delivery addresses, and follow
your delivery driver on the map.
— Notifications: to update you on your order status (preparing, on the way,
arrived).
— Camera (optional): only used if you choose to add a profile picture.

SUPPORT

Have a question or a problem with an order? We're here for you.
Email: [email protected]

Download Zipp Go and get your first delivery on the way in minutes.