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About TechAssistant

With the TechAssistant app you have mobile access to the most important service information on the RATIONAL appliances SelfCookingCenter®, CombiMaster® Plus and VarioCookingCenter®.
To log in to the TechAssistant App you can use the access data for the RATIONAL business customer portal.
In the TechAssistant app you will find the following functions on the home screen.
Documentation
Here you will find the most important documents about the SelfCookingCenter®, CombiMaster® Plus and VarioCookingCenter®. These are training manuals, installation instructions, technical information, conversion instructions and technical videos.

Identify the unit
Here you can obtain device-specific information, such as circuit diagram and service parts. For the unit-specific information, you must enter the last seven digits of the unit's serial number.
Service reference
Here you will find an overview of messages and information about the SelfCookingCenter®, CombiMaster® Plus and VarioCookingCenter® appliances.
These functions can also be accessed via the Hamburg menu.
News
Here you will find news about updated technical information.
Marine Support
Here RATIONAL-certified and trained technicians who work on ships can obtain additional information to help them find a RATIONAL Service Partner worldwide or contact RATIONAL Technical Support directly.

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Frequently Asked Questions(FAQ)

What can I access with the TechAssistant app?

With the TechAssistant app, you can access important service information on RATIONAL appliances including the SelfCookingCenter®, CombiMaster® Plus, and VarioCookingCenter®.

How do I log in to the TechAssistant app?

You can use your access data for the RATIONAL business customer portal to log in to the TechAssistant app.

What functions are available on the home screen of the TechAssistant app?

On the home screen of the TechAssistant app, you will find functions such as Documentation, Identify the unit, Service reference, News, and Marine Support.

What information can I find under the Documentation function?

Under the Documentation function, you can find important documents about the SelfCookingCenter®, CombiMaster® Plus, and VarioCookingCenter®. These documents include training manuals, installation instructions, technical information, conversion instructions, and technical videos.

How can I obtain device-specific information using the Identify the unit function?

Using the Identify the unit function, you can enter the last seven digits of the unit's serial number to obtain device-specific information such as circuit diagrams and service parts.

What can I find under the Service reference function?

Under the Service reference function, you will find an overview of messages and information about the SelfCookingCenter®, CombiMaster® Plus, and VarioCookingCenter® appliances.

How can I access the functions mentioned above?

These functions can be accessed through the Hamburg menu in the TechAssistant app.

What kind of news can I find under the News section?

Under the News section, you can find updates on technical information.

What is the purpose of the Marine Support function?

The Marine Support function is specifically for RATIONAL-certified and trained technicians who work on ships. They can find information to help them locate a RATIONAL Service Partner worldwide or contact RATIONAL Technical Support directly.