Apilo Caller

Know instantly who's calling and where their order stands

Apilo Caller is a mobile app integrated with Apilo OMS that makes everyday e-commerce customer service easier.

When a customer calls, the app instantly recognizes their number and pulls their data from Apilo. Your phone screen shows right away who is calling and where their order stands – no searching, no wasted time.

Key features of Apilo Caller:

- Instant caller identification – customers are recognized automatically by their phone number.

- Complete order overview – immediate access to the current status of the caller's orders.

- Full Apilo OMS integration – constant access to data straight from your sales management system.

- Time savings – no more clicking through the panel during a call.

- Better customer experience – excellent service and quick answers, without keeping customers on hold.

Impress your customers with instant answers and professionalism

With Apilo Caller, you don't have to start every call by asking for the order number. The key customer information is right in front of you, so you can get straight to the point and answer questions with confidence.

The app is intended for Apilo OMS users and requires a connection to an Apilo account.