CNN Official

HappServe - Complaint management mobile app is an enterprise solution that facilitates CNN (Chhindwara Nagar Nigam) authorities with visibility to complaints assigned to them and update complaint status on real-time basis. This app enhances the user-delight and facilitates complaint redressal team with benefits of mobile computing capabilities.

This app shall have features:
- Secured user authentication and login
- View allocated Complaint details
- View any captured images for the problem site during complaint registration by citizen
- Real-time complaint status check and update (Close, WIP, On-hold)
- Complaint SLA notification with distinguished color codes.