AkeySpace

AkeySpace is an instant messaging software based on a "space-account" two-tier architecture, dedicated to connecting employees and customers within an enterprise. It supports customer service staff to handle inquiries from multiple channels such as the official website and public accounts simultaneously. With one-click, visitors can be added as friends for private domain operations. Functional features include one-on-one chats, group chats, audio and video calls, file read-only, editing user information, and synchronizing it with authorized members. It helps enterprises handle customer pre-sales inquiries and after-sales services in one stop, and provides an AI-powered Q&A robot that enterprises can train autonomously to assist with daily customer service inquiries.