My Afnalink

About My Afnalink

My Afnalink – The Official App for AFNALINK Internet Customers

Welcome to My Afnalink, the official app for AFNALINK internet customers. All your internet needs are now at your fingertips — from checking bills and paying bills, reporting outages, to managing Wi-Fi, all from your phone.

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LOG IN EASILY

• Log in using WhatsApp OTP — no need to remember passwords
• Or log in with a password if you prefer
• Fast and secure login

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BILLING & PAYMENT

• View your monthly internet bill anytime
• Pay directly via Virtual Account (VA) or scan QRIS
• No need to go to the office or make manual transfers

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REPORT INTERNET DISRUPTION

• Internet suddenly slow or down? Report directly through the app
• Include photos of the cable or device's condition and automatic GPS location
• Reports are immediately received by our technical team

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CHAT WITH CUSTOMER SERVICE

• Contact AFNALINK customer service directly from the app, anytime
• Real-time chat, fast response, and saved conversation history

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MANAGE YOUR WiFi

• Change the WiFi name (SSID) and password directly from your phone
• See who is currently connected to your network
• Restart the router from the app without unplugging it

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MONITOR INTERNET USAGE

• View daily and monthly bandwidth usage graphs
• Monitor whether your internet speed matches your subscription package

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Available exclusively for active AFNALINK internet customers.